exceptional customer experience
Developer services
Since 2015, United Infrastructure have been delivering Developer Services with a focus on providing exceptional customer experiences while minimising risks to our clients’ water and wastewater distribution networks. Our expertise extends across a wide range of sectors, and we undertake works on behalf of clients for end customers, including developers, New Appointments & Variations (NAVs), self-lay providers, and both household and non-household customers.
Our team is highly experienced in liaising closely with third parties to ensure that all necessary access, consents, permits, and notices are secured in advance, enabling the smooth and swift delivery of services.
We have a reputation for outstanding customer service; evidenced by our major clients, who have consistently achieved the highest levels of regulatory customer service performance in Developer Services Measure of Experience (D-MeX).