Meter installation & maintenance

Metering Services

United Infrastructure delivers a comprehensive range of meter solutions. Our services include the installation of meters for domestic, industrial, and developer services, including New Appointments & Variations (NAVs). In addition to installation, we provide meter maintenance and exchange programmes, ensuring that meters remain accurate and functional throughout their service life. We also support meter optant and compulsory metering programmes, helping clients transition to more efficient and accurate billing systems. Our expertise extends to the implementation of smart metering solutions, which provide real-time data and advanced monitoring capabilities.

We offer complete meter stock control services to ensure that our clients’ meter inventory is well managed and maintained. Our bulk meters are installed for larger-scale projects or developments, where accurate water usage measurement is crucial. Additionally, we provide meter testing and meter sizing services to ensure that meters are properly calibrated and sized for their specific applications, ensuring accurate readings and compliance with regulatory standards.

We work effectively with both meter suppliers and technology providers to deliver an integrated service to clients.

Pre-site surveys are conducted prior to meter installation to check for aspects including access arrangements, traffic management requirements, existing boundary box meter location, presence of sensitive customers. This information is fed into applications for Street works notices and permits.

We ensure our meter installation resources undertake rigorous training. This includes meter types, pairing, recording data. Our teams are competent and familiar with all relevant industry standards, processes, and procedures.

Providing full installation programmes

Meter types and Smart Meters

We have the capability to install a range of meter types and sizes, including AMR and Smart Meters, from 15mm size upwards. Meters are installed as part of our clients’ reactive and proactive programmes. Our track record is associated with predominantly external meter fits; working in the highways to carry out a full installation programme of works including excavation, boundary boxes, meter fit, network and supply checks.

Smart meter deployment programmes are a critical component of water companies’ water efficiency and demand management strategies. We are working with both smart meter manufacturers and providers of networks (IoT & LoRaWAN). We have the capability to deliver, install and commission smart water meters.

Water Meter

Comprehensive audits

Quality Standards

We adopt a comprehensive inspection and audit regime. Compliance with manufacturers’ standards, industry specification, and strict data accuracy for billing purposes are continually measured.

Stock and meter management

We work closely with meter manufacturers to receive stock, relevant training, guidance and support. We offer secure storage and stock management services, implementing systems to monitor stock usage.

housing development having water works done

providing innovative solutions

IT systems

We have developed an in-house Total Mobile solution which allows end to end tracking and recording of works, from initial receipt of work information from our clients, planning and scheduling through to meter installation. We use real-time electronic data interchange to provide meter details and recordings.

Benefits to clients include full visibility of the status of works, electronic provision of asset and meter information to support regulatory reporting and accurate customer billing. In addition to customer appointment recording, our systems enable a complete data set to be captured (meter serial number, location, time / date stamped records of installation), alongside photographs demonstrating regulatory compliance with industry standards.

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Testimonials

What our clients say about us...

United Infrastructure really came to the party on this project, working collaboratively with all of the utility companies, Northern Gas, Northern Powergrid and BT, to deliver the scheme ahead of time and to budget while minimising the effect on the environment. Well done to all involved.

Mudassar Ahmed, Senior Project Manager, Yorkshire Water

Our clients

Proud to work with

Affinity water logo
Anglian Water logo
Essex and Suffolk water logo
Northumbrian Water logo
Scottish Water logo
Severn Trent Water logo
southern water logo
United utilities logo
Yorkshire Water logo

News

Our latest news

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14/10/2025

United Infrastructure secures £30m Affinity Water AMP8 Capital Framework

United Infrastructure has been awarded a £30 million contract by Affinity Water on its...

09/10/2025

United Infrastructure to deliver roll out of smart meters for Northumbrian Water

United Infrastructure has been awarded a contract by Northumbrian Water as its smart metering...

02/10/2025

United Infrastructure completes complex pipeline installation beneath Ulverston Canal

We are pleased to announce the successful delivery of a major new gas pipeline...

24/07/2025

Ulverston tunnelling machine completes underground journey ahead of schedule

United Living Infrastructure Services (ULIS), has successfully completed a 73-meter-long tunnel beneath the Ulverston...

25/04/2025

United Living awarded contract for CO2 Transportation and Storage in the UK

United Living Energy has been selected by Liverpool Bay CCS Ltd, a member of...

26/03/2025
construction worker on sight overlooking digger

United Living awarded multi-million-pound Ulverston gas pipeline project

United Living Infrastructure Services has been awarded a multi-million-pound gas pipeline diversion project by...

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Get in touch

Whether you have a specific project in mind or if you’d like to find out more about our water infrastructure services and how we can help you, we’d love to hear from you.

Accrediations

Proud of our accreditations

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bsi iso 9001 logo
bsi iso 14001 logo
bsi iso 45001 logo
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CEMARS logo
CiSP logo
Construction online gold member logo
ICES approved partner logo
information commissioners office logo
Institute of water logo
pipeline industries guild logo
rospa logo
ssip logo
USAG logo
Water industry registration scheme logo

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